Thank you for taking your time to send us a detailed description of your experience and problems.
Managing attached drives and all other issues will be added in the coming versions. We look forward to collecting user feedback and fix broken stuff while implementing new features.
The Monument Team
Sorry about the formatting on my post apparently what looks nice on the mobile page doesn't look nice on the desktop page.
I understand that there are new features coming but what the issue I am having with the SD card. I am using a PNY Elite Performance 128 GB High Speed SDXC Class 10 UHS-I (P-SDX128U395-GE). Is there some limitation on SD card size that I was not aware of?
Currently SDXC cards are not supported because they require exFAT. We're considering adding support for exFAT, but at this point in time it is not supported.
The maximum supported size for SD cards (which happen to be SDHC) is 32GB.
I would very much like support for exFAT cards. I didn't see anywhere on the site or in the campaign information that SDXC cards were not supported or that 32GB was the max size supported. The only verbiage listed is:
"The SD Card slot on Monument accepts standard SD Cards"
"SD Card Support: Full Size SD Card (microSD possible with adapter)"
If it is listed somewhere I missed it and would highly suggest updating the FAQ or adding a post somewhere that clearly states what Monument is capable of.
I also added a feature request for this to be supported.
Scott, I have a submitted a feature request in the Feature Request forum. Here is a link:
Please vote for it!
Nightmare as I followed the instructions and nothing happens except a blue flashing light and a spinning icon. I have tried shutting the whole thing down and starting again. The supplied booklet is very poor.
Considering the fancy video promotional material calling for backers it might be good to get the same AV team to have some short clips about the set up and other features. It is quite deceptive to suggest an almost plug and play set up.
Were you able to set-up?
I powered everything down and reconnected one step at a time. I reinstalled the app.
Nothing at all on the screen.
I have a steady white light instead of a blue flashing light
I have a non-responsive grey screen titled PHOTOS on my iPhone with a white rotating icon...
...just the same as for the last three hours...
No - still no set-up.
I powered down. Disconnected and then reconnected everything. Powered up again.
Launched the reinstalled iOS app on my iPhone 6.
Still nothing on the main screen
Still a grey PHOTOS screen on the phone completely unresponsive to the touch and with a spinning white
Now a steady white light not a flashing blue on the Monument
And now this page isn't working properly.
This is the 4th time I am sending the message which simply disappears after pressing the "post" button
I connected the app to wifi successfully. It will not proceed any further. It says software needs to be updated, please wait. It continues to try to connect to monument without success. It has version 1.1.0 software installed. Please advise. Blue light flashing.