I've successfully managed to sync my phone with Monument and have the upload process complete (albeit with it's own problems). However, it seems to believe it has completed the sync but I am still missing all the photos I have taken since I changed to iPhone 7 plus in October.
The strange thing is that if I take a photo now, it will upload and include it in the Monument library and correctly add it to my camera list. So I think it strange it won't upload all the photos taken in the past 3 months.
I have a mix of regular, live, and depth effect photos.
Monument Labs Support
10 months ago
That is rather strange. Converting to a ticket for engineering to look.