Updates (1/20/2017)

Hi Everyone,


We are releasing updates on all platforms, and you will need to update both your Monument firmware and the app to use the new features. You can find the additions and improvements below:


Common

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• Support for using content from USB drive.

• Support for backup drives.

• Better UX of face recognition (multiple select and merge, name change, remove from set etc.)

• Fixed connection setup for already set up units.

• Added port number identifier for USB drives.


iOS (1.4.0)

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• Better handling of photos from iCloud. Resolves issues causing stalled uploads.

• Added a feature to automatically make up space on the phone.

• Improved feedback on actions such as photo delete, album/face actions.

• Fixed camera browsing layout issue.

• Miscellaneous bug fixes and improvements.


Android (1.0.800)

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• App runs even when a connection is not available.

• Displays feedback on Monument connection status.

• Faster thumbnail loading.

• Auto-upload related bug fixes and improvements.

• Memory leak fixes.

• Typo fixes.


Device Firmware (1.2.0)

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• Better USB drive initialization resolves the temporarily connection loss between Monument and the app.

• Handles different PNG formats.

• Handles non-standard EXIF time/date formats.

• Fixes an issue prevented merging faces in some conditions.


Thank you all for your support.

The Monument Team




10 people like this

@Alec: We are aware, and in the process of releasing an update.

The iOS app has been very unstable since this update. The app was not able to complete the uploading of photos as it crashes every now and then. When it was able to complete uploading, it could not complete the 'processing photo' procedure. Diagnostic was already sent. No reply yet. Please advise.

Cumbersome to be sure, but hopeful this will get resolved soon.  Thanks Monument.

@B Mann: Thank you for the description. We will be fixing the user interface regarding this very issue this week. Best procedure (currently) is:


  1. Go into a named face
  2. Edit > Select
  3. Select a person's (that should not have been in that 'face') multiple pictures
  4. Hit the trash can at the bottom.
  5. That group of pictures will go back to the unrecognized faces as a whole

What we will fix, is that that will no longer be a trash can, as you are not "deleting" those pictures, you are removing faces from this person.

If you go into a named face, and open a picture belonging to a different person, and and hit the trash can at the lower left (without the select option as described above), the behavior is different, that picture is actually removed from the database. So, refrain from doing so until next update.

And finally, at least in the Android version, if you have a face named X, and if you have another face named Y, we just discovered that renaming the face renaming Y as X does not trigger a merge, while it should. We will also fix this this week, but the current way around is to choose the Edit > Remove Face while inside that Y face. That removes the name Y from that group of faces, and pushes the group of pix back to the unnamed faces. Then if you can find it in there, you can name it X, and then it will merge. Or, just wait till we release the update in the coming days.

@J,G. Shouldn't be the case. Can you send us your other email for diagnostic data submission to support@getmonument.com. Thanks.

Hi Support, The light is not flashing anymore. I have sent you my diagnostics and email with screenshots from an alternate mail address. It seems the issue is with new photos with faces that already have been named in an earlier stage. Maybe no new photos can be added to already existing faces?

@J.G. - We seem to be having some similar problems. 


To fix the multiple name merging issues, you need to go into the person (the second version or whatever), click the edit (upper right), then when the lower menu pops up select the red 'remove name'.  That will ask you to confirm if you want to 'delete this face' to which you must reply YES.  After that go back out to the faces page, add new face, and look for that batch of photos again, and rename it EXACTLY like the other (correct) version and it will ask you if you want to merge it.  Not perfect by any means and something they will need to correct, but it gets the job done for now.


In the future it would be nice if Monument just ignored leading spaces and trailing spaces from all names (likely an easy programming step).

@J.G. That is a bit strange, but the App on the Android side at least does not do a very good job of giving regular updates on screen, not yet that is. If the light in the front of the unit is still flashing, we'd wait. If not, send us a diagnostic, and if you could, a screen shot.

Hi support, no the photos are taken the same as before:with the camera in my phone. I have checked the settings and they are all JPG files. It is very strange that no new photos are visible while some new photos are visible in the faces section (but definitely only a few, by far not all of them). You need more info? Screenshots? I will try the merging again. Thanks.

@B Mann: We do appreciate the kind words, as we burn work through weekends to get this product where it needs to be as soon as we can get it there. Cheers. :-)

@J.G.: 


Until release 1.2 new photos would be shown on top of the Photos list. Since that release only one or two new are visible while already 40-50 new have been processed.


Should not be the case. We have not changed anything in 1.2 that should cause this. Unexpected behavior. Could the be RAW files? We have not turned on support for that. Coming the week after next.


A second, smaller issue with the release of last night: when I edit the name of a face to an already existing name, I don't see the question if I want to merge. The face is simply renamed and I have two faces with the same name now.


There is probably a space at the end of one of the names. And as such there are not probably identical. Edit both names, and see if there is such a thing there.

Hi Support, I have updated and the option is visible now. Thanks. I keep having my concerns though about the processing of new photos. Until release 1.2 new photos would be shown on top of the Photos list. Since that release only one or two new are visible while already 40-50 new have been processed. Those 40-50 photos contain a lot of photos of my son and wife, but they don't show at their faces section as well. There is also no new face suggestions. How can I know that those photos are on monument and where can I find them? A second, smaller issue with the release of last night: when I edit the name of a face to an already existing name, I don't see the question if I want to merge. The face is simply renamed and I have two faces with the same name now.

I know you're making progress and DO appreciate it - thank you!  Little by little it's coming along and I know this group of supporters truly appreciates it.

@B Mann: We are testing a new version almost every day, fixing problems as we go, and also testing matching firmware versions, and generally releasing a milestone release once a week. Once we release the milestone, however, we move on to the next week's release. The versions we are testing now are next week's release, which is going to have photo display on HDMI monitor, world map, and remote access. Tuesday is the target. After that, we will have one more big release the following week, which will cover 'almost' all features at that time, and after that, we will start refining.


1 person likes this

THANK YOU.  Finally getting to clean up some things now, very appreciated.  You guys do have various test devices running the REAL (released) software in-house correct?  Frustrating to troubleshoot with someone on a wholly different platform version!

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