I'm in the same boat as the above poster (except I'm trying to update to 1.2.3) - the app tells me "Monument software needs to be updated", I wait for it to download, download completes and then... nothing. I'm currently on 1.2.2.
I wanted to try using the USB method to update to 1.2.3, however your page here: http://support.getmonument.com/support/solutions/articles/19000043663-updating-firmware-with-a-usb-key only has a link to 1.2.2.
I am in the same position as the above poster, however I am at 1.2.2 trying to update to 1.2.3 - the Monument downloads the 105MB file, then a 512 byte file, then nothing. The screen tells me app_1.2.3 is available.
I tried to update via the USB method available on your "Updating Firmware with a USB key" instructions, however the link on that page goes to the 1.2.2 firmware.
@ B. Wilks: we will update the images later today. Thx for your patience.