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last updates

last updates monument crash, now nothing work, it try to resume whith SD but nothing. what can i do?

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General Problem Resolution After version 2.0.0 (app) / 1.3.0 (Firmware) Update:

1- Update your App first before updating the firmware. If you don't update your App, communication will be impossible, as we changed protocol.

2- If you updated the Monument, you can verify firmware version by looking at the HDMI output on a TV/Monitor, you should see it at the lower left corner (1.3.0).

3- If you successfully updated the firmware but now cannot connect after updating the App, delete the App, and reinstall. You do not need to reset your Monument.

If you have done these and still cannot connect, or if you have persistent RED or YELLOW LED on your Monument, please file a  ticket.