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yellow light after sd card recovery approach

Tried your SD card suggestion to get around yellow light issue. Monument device reads SD card and turns solid green. When I remove the SD card monument device restarts, turns yellow, and stays that way. Tried SD card reinstall approach 3 times with same results each time. Device unuseable right now.

Can we schedule a support call. Cell is 248-719-4745.

We have informed engineering of your request.

@Daniel: If the update worked as indicated by the green light, the boot process is hanging on another task. We will need to schedule a skype call and screen sharing with our engineering. Passing this info to them to schedule a call.

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