Yves, we are aware of this issue and working to fix it. Thank you for reporting.
Unfortunately, while we are aware of this issue, we have not yet been able to pin it down to the root cause. That is why Engineering has not been able to revert to you, as they don't have the resolution yet. Apologies.
No need to anything on your part. This is a problem with our App on iOS. We will resolve this. Apologies for the delay as we try to resolve the issue.