We're migrating our support system to another platform and the new site can be accessed at http://help.getmonument.com We'll continue to keep the old system accessible. The reason for this switch is to handle support tickets more efficiently and communicate with our development team effectively.
If you have a previous ticket that still has not been answered, please use this link: http://help.getmonument.com/hc/en-us/requests/new
Our new user forum has been updated and you can also access our new community forum at http://help.getmonument.com/hc/en-us/community/topics
If you have any questions, concerns, recommendations please let us know.
The Monument Support Team