Please use the following link to get your recovery code. Also please note that the email entered into this form needs to match the email used to setup the device.


Get Recovery Code


Please note that in order for this to work, you must have previously updated your firmware. If you have never updated your firmware for your Monument, and need a recovery code, you will first need to update your firmware through this SD Card Firmware Update procedure.


PS. The access code is only needed for adding additional devices, and as of December 15th, 2016, this feature has not yet been enabled, but will be enabled soon.